FamilyCo Terms of Use and Conditions of Sale

This Agreement sets forth the legally binding terms for your association with FamilyCo including use of FamilyCo website(s), and purchases of memberships, products and/or services (collectively, “the Services”). This is a legally binding agreement between you and FamilyCo. By signing, clicking the “accept” button, or by using the FamilyCo website(s) and or Services, you agree to be bound by this agreement. Please read this agreement carefully and retain it for future reference. If you do not agree with our Terms of Use or Conditions of Sale, you should leave the FamilyCo website and discontinue use of the Services immediately.

Services: FamilyCo Services are designed to enhance your personal and business relationships. This information is intended for educational and research purposes only. FamilyCo does not guarantee any specific results from use of the Services and makes no representations or warranties as to specific outcomes or results. FamilyCo cannot guarantee happiness, health, wealth, or success. Your future happiness and success are solely dependent upon you. When you use FamilyCo Services, you are taking full responsibility for your actions. Examples of success in using FamilyCo Services are not to be interpreted as a promise or guarantee of earnings. Earning potential is entirely dependent on the efforts and skills of the person applying the information provided within FamilyCo materials. Use of FamilyCo Services are provided “as is”, and without warranties. While FamilyCo attempts to be as accurate as possible, our information should not be relied upon as being comprehensive or error-free.

Family Co products, services, memberships and websites and the information referenced and herein do not constitute an attempt to practice medicine or provide therapy. The information provided by FamilyCo is not intended to diagnose, prevent, or treat any medical condition.  Individuals should consult qualified professionals for medical or therapeutic advice and answers to personal health questions.  Program is intended for a general audience and does not purport to be, nor should it be construed as, specific advice, therapy or counseling tailored to any individual.

Products and services purchased, including FamilyCo memberships, may include varied components, including live events, workshops, coaching, masterminding, seminars, webinars, manuals, independent-study programs, videos, audio tracks and/or other products and services. Products and Services may be delivered through any means currently available, including but not limited to various physical and electronic delivery methods. All Services are for personal use in or in conjunction with FamilyCo programs only. Program content is for personal use only, and may not be sold, transmitted, stored in an automatic retrieval system, audio recorded, video recorded, shared, taught, given away, or otherwise divulged without the express written consent of FamilyCo, or its designated agent.

FamilyCo members will each be issued a unique username and password, and should only be used by one individual. You agree not to share login information, call-in numbers, passwords, and protected links with non-members.

Cooperation: We are committed to providing all participants in FamilyCo programs and services with a positive experience. Therefore, FamilyCo may, at its sole discretion, limit, suspend, or terminate your participation in any of its programs, without refund or forgiveness of remaining payments if: You, or your invited guests, become disruptive or difficult to work with, fail to follow the Program guidelines, or Impede the full enjoyment or participation of FamilyCo staff or Program participants.

Payment: Payments for products or Services are expected, in full, at the time of service unless specifically stated in the actual product order form. Fees for Services may be pre-paid or by installment, if indicated on your order form. If payment arrangements are made, they are done so in consideration of the customer. In any case, you agree to pay the full amount agreed upon, at the time of purchase, and not to cancel this transaction with your bank or credit card company. Actual payment terms may vary depending upon the individual product, service or membership purchased.

FamilyCo is not responsible for any overdraft charges, over limit fees, or non-sufficient fund fees by your bank or credit card company as a result of any Services purchased through FamilyCo. If you make installment payments, missed payments may result in suspension or termination of Services. If after 30 days from the date of a missed payment you have not made arrangements with FamilyCo to make up the payment, your Services will be cancelled and no fees will be refunded.

Terms: This Agreement will stay in force and effect until the end of the term indicated on your order form. Failure to pay required fees may result in FamilyCo terminating the Agreement prior to the end of the term, and discontinuing your access to Services. Your use of the FamilyCo website(s) or Services after your termination may extend the term of this Agreement and may cause you to incur additional fees.

Refund Policy for Downloadable/Internet-Based Products and Services: Due to the method of distribution, and the inherent inability to ensure that a downloaded product or service can be fully returned, no refunds will be issued for any downloadable or internet-based products and services unless specifically noted in writing at the time of sale or on the order form.

Refund Policy for Physical Product Purchase: Physical product returns will be allowed for up to 30 days after the original date of purchase. In order to be eligible, a refund request must be submitted in writing (via postal mail, email or fax) within the 30-day refund period. Product must be returned in its entirety, in “like new” condition, to: FamilyCo 119 N. El Camino Real, #E162, Encinitas, CA  92024. Product refunds will be issued minus the cost of shipping and handling and a 10% restocking fee. Product refund requests will be processed within four (4) weeks of the date on which the returned product is received by FamilyCo.

Refund Policy for Live Events: If FamilyCo cancels a live on-location event, FamilyCo will give participants the option of having their money refunded, within 30 days of the event cancelation. or applying their payment to future events. Our refund is limited to the cost of the event actually paid and does not include incidental or related expenses incurred by the event participant. If an event is cancelled because of circumstances outside FamilyCo’s control (force majeure such as natural disaster, facility shutdown, etc.), FamilyCo will not offer cash refunds, but will apply participants’ payments to future live events. If a participant must cancel their participation in any event they have paid for, there is no guarantee of a refund. Depending upon the individual circumstances, FamilyCo may allow the participant to apply their payment to future events, but will not refund the money in cash. It is the policy of FamilyCo not to issue refunds once a live event has commenced. Questions or concerns that may arise during a live event should immediately be directed to the event staff for resolution.

We are happy to speak with you regarding any questions or concerns that you may have about FamilyCo’s products or services. Please contact our customer service at: customerservice@familyco.com.

Medical Disclaimer: FamilyCo, its employees and agents are not responsible for any physical or non-physical damages either real, perceived, imagined, or otherwise sustained as a result of the use of the Services provided through the FamilyCo Website(s) or live events. Participants must rely solely upon their own judgment to determine whether they are able to safely participate in any FamilyCo events and programs. Participation and/or use of any Services is at your own risk.

Relationship: Nothing contained in this Agreement shall be construed to (i) give either party the power to direct and control the day-to-day activities of the other; (ii) deem the parties to be acting as partners, joint ventures, co-owners or otherwise as participants in a joint undertaking; or (iii) allow either party to create or assume any obligation on behalf of the other party for any purpose whatsoever.

Modification: FamilyCo may modify this Agreement from time to time and such modification shall be effective upon posting upon the FamilyCo Website. You agree to be bound to any changes to this Agreement when you use the Services after any such modification is posted. It is important that you review this Agreement regularly to ensure you are updated as to any changes.

Assignment: You may not, without the prior written consent of FamilyCo, assign this Agreement, in whole or in part, either voluntarily or by operation of law, and any attempt to do so shall be a material default of this Agreement and shall be void. FamilyCo’s rights and obligations, in whole or in part, under this Agreement may be assigned or transferred by FamilyCo.

Third Party Beneficiaries: This Agreement is solely for the benefit of the parties and their successors and permitted assigns, and does not confer any rights or remedies on any other person or entity.

Governing Law: This Agreement shall be interpreted according to the laws of the State of California without regard to or application of choice-of-law rules or principles.

Waiver: No failure of either party to exercise or enforce any of its rights under this Agreement shall act as a waiver of subsequent breaches; and the waiver of any breach shall not act as a waiver of subsequent breaches.

Severability: In the event any provision of this Agreement is held by a court of other tribunal of competent jurisdiction to be unenforceable, that provision will be enforced to the maximum extent permissible under applicable law, and the other provisions of this Agreement will remain in full force and effect. The parties further agree that in the event such provision is an essential part of this Agreement, they begin negotiations for a suitable replacement provision.

Force Majeure: If either party is prevented from performing any of its obligations under this Agreement due to any cause beyond the party’s reasonable control, including, without limitation, an act of God, fire, flood, natural disaster, explosion, war, strike, embargo, government regulation, civil or military authority, acts or omissions of carriers, transmitters, providers, vandals, or hackers (a “force majeure event”) the time for that party’s performance will be extended for the period of the delay or inability to perform due to such occurrence; provided, however, that You will not be excused from the payment of any sums of money owed by you to FamilyCo; and provided further, however, that if a party suffering a force majeure event is unable to cure that event within thirty (30) days, the other party may terminate this Agreement.

Construction: This Agreement shall be construed and interpreted fairly, in accordance with the plain meaning of its terms, and there shall be no presumption or inference against the party drafting this Agreement in construing or interpreting the provisions hereof.

Remedies: Except as provided herein, the rights and remedies of FamilyCo are set forth in this Agreement are not exclusive and are in addition to any other rights and remedies available to it at law or in equity.

Binding Effect: This Agreement shall be binding upon and shall inure to the benefit of the respective parties hereto, their respective successors-in-interest, legal representatives, heirs and assigns.

Damage Waiver: In no event shall either party be liable to the other party hereunder for any lost profits or other consequential, incidental, indirect, special or similar damages, even if such a party has been advised of the possibility of such damages. In no event shall either party be liable to the other for exemplary or punitive damages. Notwithstanding anything to the contrary contained herein, FamilyCo’s liability to you for any cause whatsoever and regardless of the form of action, will at all times be limited to the amount paid, if any, by you to FamilyCo for the services during the term of the agreement.

Use of FamilyCo’s Name, Logo, Likeness or Intellectual Property: You shall not, in the course of performance of this Agreement, or thereafter, use FamilyCo’s name, logo, likeness or intellectual property in any advertising or promotional media.

Intellectual Property: The materials provided as part of your Services are copyrighted and may not be reproduced in any form, or by any means, physical electronic or otherwise, without the express written permission of FamilyCo. You may not reproduce, republish, display, perform, distribute, modify, transmit, reuse, re-post or use the content of the materials for public or commercial purposes without the express written permission of FamilyCo. The trademarks, logos and service marks (collectively the “Trademarks”) displayed on the materials are registered and unregistered Trademarks of FamilyCo and other third parties that have authorized the use of such Trademarks on the Website and within FamilyCo’s materials. Nothing contained in the materials or on the FamilyCo website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the website without the written permission of FamilyCo or the appropriate third party. Your use of the Trademarks displayed on the materials, on the website, or in any other content, except as provided in these terms and conditions, is strictly prohibited.

Terms of Use Agreement: You agree to the terms and conditions of the Terms of Use Agreement found at www.FamilyCo.com.

Privacy: FamilyCo’s full privacy policy may be accessed at _______________________ When attending a live event, in which FamilyCo participates in, you agree that FamilyCo may receive your personal identifying information from the event facility, excluding all information pertaining to your credit card or method of payment. The purpose of this is to allow FamilyCo to use that information internally and to share information regarding products and services with event attendees, in accordance with the posted Privacy Policy.

Disputes: If there is any dispute about or involving the Services, you agree that the dispute shall be governed by the laws of the State of California, USA, without regard to conflict of law provisions and you agree to exclusive personal jurisdiction and venue in the state and federal courts of the United States located in the State of California, county of San Diego. Either FamilyCo or you may demand that any dispute between you and FamilyCo about or involving the Services must be settled by arbitration utilizing the dispute resolution procedures of the American Arbitration Association (AAA) in San Diego, California, USA. The foregoing shall not prevent FamilyCo from seeking injunctive relief in a court of competent jurisdiction.

Indemnity: Your indemnity applies only to the following limited circumstances: claims arising out of this Agreement, your use of the Services, a breach of this Agreement, any breach of your representations and warranties set forth above, and/or if any content that you post using the Services causes FamilyCo to be liable to another. In these circumstances, you agree to indemnify and hold FamilyCo, its subsidiaries and affiliates, and their officers, agents, attorneys and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by you or any third party.

Void-ability: The Services are provided individually or as part of a package. Failure to use or download the any portion of the products or services as available and intended, including not logging into a membership account, will not void any part of this agreement nor entitle you to a refund in whole or in part.

Entire Agreement: This Agreement represents the entire understanding relating to the Services and prevails over any prior or contemporaneous, conflicting or additional communications. In order to participate in certain Services, you may be notified that you may be required to agree to additional terms and conditions. You may receive a copy of this Agreement by contacting the FamilyCo Customer Service Department.

Contact: If you would like to contact FamilyCo through our customer service department, please email or  , call ________________ or write to us at _____________________.